Shipping & Delivery

How long does delivery take?
Orders are processed within 24 hours. Delivery within the Netherlands typically takes 1–3 business days after dispatch.

Do you offer free shipping?
Yes. We offer free shipping on all orders above €65 within the Netherlands.

Do you ship internationally?
Yes, we ship worldwide. Shipping times and costs vary depending on your location.

Can I track my order?
Yes. Once your order has been shipped, you will receive a tracking link in your email.

Returns & Exchanges

Can I return my order?
Yes. You have the right to return your order within 14 days after receiving it, in accordance with EU consumer law.

What are the return conditions?

• Items must be unworn, unwashed, and in original condition
• All original tags and packaging must be included

How do I start a return?
Please contact us at info@dvnofficial.com with your order number. We will guide you through the return process.

Who pays for return shipping?
Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect.

When will I receive my refund?
Refunds are processed within 5–10 business days after we receive your return.

Orders

Can I cancel or change my order?
Orders can only be changed or cancelled if they have not yet been shipped. Please contact us as soon as possible.

What if I entered the wrong address?
Contact us immediately. If the order has already been shipped, we cannot guarantee changes.

Product & Quality

What makes DVN different?
DVN combines discipline, vision, and a noiseless mindset into premium streetwear. Each piece is designed with a focus on quality, fit, and minimalistic luxury.

How is the sizing?
Our items are designed with a modern/oversized fit. Please check the size guide for exact measurements.

Payments

What payment methods do you accept?We accept secure payments via:

• iDEAL
• Credit/Debit Card
• Apple Pay / Google Pay
  

All payments are processed through secure and encrypted systems.

Legal & Guarantee

Do I have warranty on my product?
Yes. All products are covered by legal warranty, meaning the product must meet what you can reasonably expect from it.

What if I receive a damaged or wrong item?
Please contact us within 48 hours of receiving your order with photos. We will resolve it as quickly as possible.

Contact

For any questions, feel free to contact us:

📩 info@dvnofficial.com
We aim to respond within 24 hours.