πŸ“¦ Shipping & Delivery

πŸ“¦ Shipping & Delivery

Shipping Information

We aim to deliver your order as quickly and smoothly as possible.
β€’ Processing Time: Orders are processed within 24 hours (on business days).
β€’ Delivery Time: Your order will be delivered within 1–3 business days after shipment.
β€’ Once your order has been shipped, you will receive a confirmation email with tracking information.

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Shipping Costs
β€’ Free shipping on all orders from €65 and above.
β€’ Orders below €65 are subject to standard shipping fees calculated at checkout.

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Insured Shipping (Optional)

For extra security, we offer insured shipping:
β€’ Add insured delivery for €2.95 at checkout.
β€’ This ensures your package is fully protected against loss or damage during transit.
β€’ In case of any issues, we will prioritize a fast replacement or solution.

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Delivery Areas

At DVN we don't know what borders are. We ship worldwide.

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Order Tracking

Once your order has been shipped, you will receive a tracking link via email.
Please allow a few hours for the tracking information to become active.

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Delays

While we do everything to deliver within the stated timeframe, delays may occur due to:
β€’ High demand (drops / launches)
β€’ Carrier delays
β€’ Holidays or external factors beyond our control

If your order is delayed, feel free to contact us. We’ve got you.

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Incorrect Address

Please make sure your shipping details are correct.
β€’ We are not responsible for orders shipped to incorrect addresses provided by the customer.
β€’ If you notice a mistake, contact us immediately before your order is shipped.

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Lost or Damaged Packages
β€’ If you selected insured shipping, we guarantee a solution (replacement or refund).
β€’ Without insured shipping, we will still assist you, but cannot guarantee compensation in all cases.

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Questions?

If you have any questions regarding your order or delivery, feel free to contact us:

πŸ“© dvnofficial@outlook.com